Starting a Travel Agency in Poland From Abroad: Full Guide

Discover the steps-by-steps guide to start a travel agency in Poland in 2024-25. Contact OnDemand International's consultants to simplify the incorporation process.

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starting a travel agency in poland

Poland, a jewel of Central Europe, is an increasingly popular destination for tourists seeking a mix of historical charm, vibrant cities, and breathtaking natural landscapes. With millions of tourists visiting annually, the Polish travel and tourism industry is booming, creating a wealth of opportunities for entrepreneurs looking to establish a successful business. If you’ve ever considered starting a travel agency in Poland, now might be the perfect time.

In this guide, we’ll cover all the essential information for starting a travel agency in Poland. From understanding the legal requirements and choosing the best business structure to the step-by-step process of registering your agency, this article is designed to provide foreign entrepreneurs with all the information they need to start and grow a thriving travel business in Poland.

Why Start a Travel Agency in Poland?

Poland’s tourism industry is growing, making it a perfect location to establish a travel agency.

Here are some compelling reasons:

Growing Tourism Market: 

In 2022 alone, Poland attracted over 20 million tourists, contributing significantly to the country’s economy. The growth rate of inbound and domestic tourism continues to climb, driven by Poland’s cultural richness, UNESCO World Heritage Sites, and stunning natural landscapes like the Tatra Mountains and Masurian Lake District.

Diverse Tourist Attractions:

  • Iconic historical landmarks such as Wawel Castle in Kraków and the Warsaw Old Town.
  • Natural wonders, including the Białowieża Forest and Baltic Sea beaches.
  • Emerging trends in eco-tourism and adventure travel.

Favorable Business Environment:

  • Poland ranks high in ease of doing business in Central Europe.
  • Government initiatives and EU funding support the tourism sector.

Strategic Location:

Positioned as a gateway to both Western and Eastern Europe, Poland is an excellent base for regional tourism.

Legal Requirements for Starting a Travel Agency in Poland

To start a travel agency in Poland, compliance with local regulations is essential.

Here’s an overview of the legal requirements:

  • Licenses and Permits: A travel agency must register with the Central Register of Tourism Organizers and Agents (CEOTiPT). Obtain an Insurance Guarantee or a bank guarantee to safeguard clients in the event of bankruptcy.
  • Consumer Protection Laws: Adherence to the Polish Tourism Act, which outlines consumer rights and agency responsibilities. Clear contracts and refund policies must be established for clients.
  • Tax Registration: Register your business with the Polish Tax Office to obtain a Tax Identification Number (NIP).
  • Employment Compliance: Ensure compliance with Polish labour laws if hiring staff.

Best Business Structure to Start a Travel Agency in Poland

Selecting the right business structure is crucial for the success of your travel agency. 

Here are the most common options:

1. Sole Proprietorship:

  • Best for small, independent travel agencies.
  • Fewer regulatory requirements make it simple to set up and maintain.
  • The owner bears unlimited liability.

2. Limited Liability Company (Sp. z o.o.):

  • Ideal for foreign entrepreneurs and larger agencies.
  • Offers limited liability protection, meaning personal assets are separate from business debts.
  • Needs a minimum share capital of 5,000 PLN.

3. Partnership:

  • Suitable for agencies formed by multiple partners.
  • Liability and profits are shared among partners.

4. Branch Office:

  • A good choice for international companies looking to expand into Poland without setting up a separate entity.
  • Requires compliance with both home country and Polish laws.

Procedure for Starting a Travel Agency in Poland

Follow these steps to open a travel agency in Poland:

Step 1: Select the Business Structure:

  • Decide whether to operate as a sole proprietorship, limited liability company (Sp. z o.o.), partnership, or branch office.
  • Take into account elements including operational scale, tax ramifications, and liability.

Step 2: Pick a Business Name:

  • Pick a unique and memorable name for your travel agency.
  • Ensure the name is not already registered in the Polish National Court Register (KRS).

Step 3: Register Your Business:

  • File the important documents with the National Court Register (KRS).
  • Obtain a REGON (statistical number) from the Central Statistical Office.
  • Register with the Polish Tax Office to acquire a Tax Identification Number (NIP).

Step 4: Secure a Registered Office Space:

  • Lease or purchase an office space that complies with Polish business regulations.
  • Make sure the location is accessible and appropriate for meeting clients.

Step 5: Establish a Business Bank Account:

  • Establish a corporate bank account in Poland for your travel agency.
  • This account will be utilised for financial transactions and compliance purposes.

Documents Needed to Register a Travel Agency in Poland

To register a travel agency in Poland, you will need:

  1. Completed application forms.
  2. Proof of insurance or bank guarantee.
  3. Articles of Association (for LLCs and partnerships).
  4. Tax Identification Number (NIP) registration documents.
  5. Business address proof and lease agreement.
  6. Identification documents of the business owner(s).

Benefits of Starting a Travel Agency in Poland

  • Access to a Growing Market: Leverage Poland’s expanding tourism industry and diverse tourist base.
  • Government Support: Benefit from subsidies, grants, and EU funding for tourism businesses.
  • Scalability: Opportunities to expand regionally and offer cross-border tourism packages.
  • Cultural and Historical Appeal: Poland’s rich heritage ensures a consistent demand for travel services.
  • Profit Potential: With the right strategy, travel agencies can enjoy high-profit margins by offering value-added services.

Conclusion 

Starting a travel agency in Poland provides a profitable opportunity to tap into a thriving and dynamic tourism market. With proper planning, compliance, and marketing strategies, you can build a successful business that caters to both local and international tourists. Whether you’re a seasoned entrepreneur or new to the travel industry, Poland’s favorable business environment and rich cultural appeal make it an ideal destination for your venture.

Ready to take the first step? Speak with our business formation experts and begin your journey today!

FAQ’s

The cost varies depending on the business structure and scale, but a small agency can be started with an investment of approximately 20,000-50,000 PLN, including registration fees and initial setup costs.

No, foreign entrepreneurs can start a travel agency in Poland, but you must comply with local regulations and obtain the necessary permits.

You can offer services such as package tours, adventure trips, eco-tourism, corporate travel management, and custom itineraries for clients.

The registration process typically takes 2-4 weeks, depending on the completeness of your documentation and regulatory approvals.